Definition
TAM (Total Addressable Market)
TAM, or total addressable market, is the maximum revenue you could make if every possible customer bought your offer. It is read alongside SAM, the share you can actually serve, and SOM, the share you can realistically win in the near term. In prospecting it also tells you how deep your target list really is.
By Mo Alani, founder of MimikFlow
What is TAM?
TAM answers one question: how far can this market go? You calculate it by multiplying the total number of possible customers by what each one could spend per year on an offer like yours. It is a theoretical ceiling, not a forecast.
Investors ask for it to know whether a company can become large. For an agency or a freelancer it mostly serves another purpose: checking that the chosen target is wide enough to fill a calendar for years, and will not be exhausted after three months of prospecting.
In B2B prospecting, TAM is also used in the list sense: the total number of accounts or people who match your ideal customer profile. That is the version a salesperson cares about most.
What is the difference between TAM, SAM and SOM?
TAM is the total market. SAM (serviceable available market) is the share your offer can actually serve: your region, your language, your customer size. SOM (serviceable obtainable market) is the share you can win within a reasonable time frame, given competition and your resources.
An example in words: practice management software for law firms has all law firms in the world as its TAM, French-speaking firms of 5 to 50 lawyers as its SAM if it only exists in French, and the share of those firms it can win within three years as its SOM.
Of the three, SAM usually guides prospecting best. TAM impresses, SOM sets goals, SAM tells you who to write to.
How do you calculate TAM?
Two methods coexist. Top-down starts from a published overall figure, such as the size of an industry, and slices it. It is quick but often imprecise. Bottom-up starts from the number of possible customers, counted or estimated from registries, and multiplies it by the average annual spend. It takes longer and is more reliable.
For bottom-up in B2B, official business registries give the number of companies by industry and headcount band. LinkedIn offers another view: the number of people holding a given role, in a given industry and region.
Always write your assumptions next to the number. A TAM without visible assumptions can be neither checked nor corrected.
Which mistakes distort a TAM estimate?
Using an overall market figure that covers far more than your offer. The global software market is not your market, even if you sell software.
Confusing TAM with a goal. Nobody takes a whole market, or even a large share of it in most cases. A plan that assumes a huge share of TAM is not a plan.
Forgetting customers who will not switch. Part of the market is locked in by long contracts, habits or in-house tools. It counts in TAM, not in what you can win.
How does TAM shape prospecting?
In prospecting, TAM in the list sense sets the pace. If your target has 3,000 people and you contact 400 a month, you have covered it in eight months. You then need to widen the target, add a region, or return to people already contacted with a new angle.
A small TAM demands more care per contact. When every prospect counts, a generic message burns an opportunity that will not come back. A large TAM allows more testing, because you can afford to miss part of your sends.
TAM by segment also helps you choose. Two targets can have similar reply rates and very different sizes. The one with ten times more accounts gives you ten times more room.
How do you estimate your TAM on LinkedIn?
On LinkedIn, TAM is measured in people: how many profiles match your target role, in your industry and region? Search filters give you an order of magnitude. Keep in mind that not all of those profiles are active, and not all of them truly fit your target once read in detail.
MimikFlow reads every profile it finds and checks it against your target before inviting it. The campaign overview shows, for each search, how many profiles were analyzed and how many were kept: that ratio gives you a sense of how deep your market really is. If the search struggles to find new prospects that fit, the target is often too narrow, or described with criteria a profile does not show.
What does it look like in practice?
Example
Example: the market of a specialized agency
Made-up numbers. An agency sells a 1,500 euro monthly service to veterinary clinics. It estimates 3,000 clinics in its region, about 1,200 of the right size. Its SAM is therefore 1,200 times 18,000 euros a year, or 21.6 million euros. With two people to deliver, it aims for 15 clients in two years: its SOM is around 270,000 euros a year. For prospecting, it knows it can contact its whole target within a year without exhausting it, and that every message has to be carefully written.
Still have a question about TAM (Total Addressable Market)?
- What does TAM stand for?
- TAM stands for total addressable market. It is the theoretical maximum revenue of an offer if every possible customer bought it.
- What is the difference between TAM and SAM?
- TAM covers every possible customer. SAM keeps only the ones your offer can actually serve, given your region, your language and the type of customer you know how to support.
- Is a small TAM a problem?
- Not necessarily. A small, well-served market can support a very profitable business. It does require more care in every contact and a prospecting pace that does not exhaust it.
Which terms should you read next?
- ICP (ideal customer profile)An ICP (ideal customer profile) describes the type of company and person your offer works best for: industry, size, role and situation.
- Account-based marketing (ABM)Account-based marketing, or ABM, is a B2B strategy that targets a short list of companies chosen in advance rather than a broad audience.
- Customer lifetime value (LTV)Customer lifetime value, written LTV or CLV, is what a customer brings in on average over their whole relationship with your company.
- Customer acquisition cost (CAC)Customer acquisition cost, or CAC, is the average amount spent to win one new customer.
- B2B prospectingB2B prospecting covers everything you do to find companies likely to buy your offer, reach the right person and get a first sales conversation.
- Buyer personaA buyer persona is a portrait of the person who decides on or influences the purchase of your offer: their role, priorities, objections and way of choosing.
Where can you go further?
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